London IT Support for International Companies - Our Pricing.
Your UK IT Team — One Price, Everything Covered, Zero Headaches.
Our Support PLans
If you’re an overseas company with a UK office, you don’t need a full in-house IT department. You need trusted, responsive support that just works. That’s where One Thirty West comes in.
We become your embedded UK IT team that handles everything so your team stays productive and your IT leaders sleep easy.
Our pricing is simple. One office, one monthly package, unlimited support. No per-user pricing, no call-out fees, and no hourly extras. Just a clear, all-in-one plan that includes:
- Unlimited helpdesk support
- Scheduled on-site visits from your dedicated engineer
- AV, network, and cybersecurity support
- Vendor liaison and executive support
Core
Built for Startups and Small Businesses
£2,999
Support Hours:
- Unlimited helpdesk support
- Half a Day per Week Scheduled On-Site Support
- New User Onboarding & Offboarding - 2 Per Month
What's Included:
- All Core Services (See Below)
- Out-of-Hours Maintenance
Standard
Great for growing teams
£4,999
Support Hours:
- Unlimited helpdesk support
- Two Half Days per Week Scheduled On-Site Support
- New User Onboarding & Offboarding - 4 Per Month
What's Included:
- All Core Services (See Below)
- Out-of-Hours Maintenance
Premium
Support for Mature, Active Offices
£6,999
Support Hours:
- Unlimited helpdesk support
- Two Days per Week Scheduled On-Site Support
- New User Onboarding & Offboarding - Unlimited
What's Included:
- All Core Services (See Below)
- Out-of-Hours Maintenance
Enterprise
Made for Large, High Demand Teams
£POA
Support Hours:
- Unlimited helpdesk support
- Three Days per Week+ Scheduled On-Site Support
- New User Onboarding & Offboarding - Unlimited
What's Included:
- All Core Services (See Below)
- Out-of-Hours Maintenance
our core services.
All Plans include all of the following as standard
Unlimited Remote Helpdesk
Support for everyday user issues — logins, email, connectivity, software installs, and more. No ticket limits.
3-Month Satisfaction Guarantee
If you’re not happy in the first 90 days, you can leave. No penalties. No hard feelings.
Cybersecurity Policy Enforcement
We apply and enforce your company’s security standards — MFA, encryption, secure onboarding, and access control.
Patch Management & Device Monitoring
We keep systems updated and monitored in real time to reduce downtime and security risks.
Timezone-Aligned Maintenance & Updates
We handle reboots, installs, and fixes outside your local office hours — no disruption for your team.
Scheduled On-Site Support
A regular visit from your assigned engineer. Same face, same time, every week — not whoever’s available.
Procurement & Purchasing
We handle sourcing, ordering, and setup of hardware and accessories — delivered ready to use.
Network & Wi-Fi Monitoring
We monitor your connectivity, proactively identifying problems before they affect users.
Monthly Reporting
Clear monthly summaries with ticket stats, risks spotted, and actions taken — so your global IT team stays informed.
Holiday & Sick Leave Coverage
We don’t go missing. If your regular engineer is off, someone fully briefed steps in.
Same Face, Same Time Engineer
You get the same dedicated engineer at a consistent weekly slot — no random faces, no repeating yourself.
New User Onboarding & Offboarding
Laptop setup, account provisioning, access control, and handover — fully documented and securely handled.
Asset Management & Inventory Tracking
We tag and track all your IT assets, keeping records of who has what, where, and when it needs replacing.
Meeting Room & AV Support
We test and maintain meeting room tech so video calls, screens, and sound systems just work.
Vendor Liaison
We speak to ISPs, building IT, couriers and other providers on your behalf — no back-and-forth required.
Not Ready for a Plan? No Problem.
Pay as you go from £90/Hour.
This is competitive, high-quality London pricing — and it’s a great way to experience our service. When you’re ready to hand off your IT headaches, our monthly plans offer better value, better continuity, and better results.
No Handcuffs. Just Results.
Sure, we sign 12-month agreements — but if we’re not impressing you after 3 months, you’re free to go. We don’t trap clients. We retain them by being the best team in the room.
Looking for IT Support Pricing for Your Event?
Every event is different, and so is the tech that powers it. We offer tailored pricing for our event IT services. Get in touch and we’ll build a package that fits your needs perfectly.
Ready to Take the First Step?
Contact us today to find out how we can transform IT at your business.
We’re your strategic IT partner, transforming IT services, workspaces, and events with innovative technology solutions.
CONTACT information
- UK: +44 (0) 207 183 6430
- US: +1 (415) 895 3942
- info@onethirtywest.com
Registered Address
- 5th Floor, 167-169 Great Portland Street, London